Conflict Management - Conflict Prevention in the Workplace 1.0 by Bacal & Associates

Conflict Management : Download Conflict Prevention in the Workplace Now.

We all experience conflict in our lives. There's always been a lot of interest in how to manage conflict once it appears in the open, and that's important. What's not so common is a concern for preventing unnecessary conflict, so it doesn't start in the first place.

Robert Bacal noticed that people who are involved in little conflict actually communicate differently than those who seem to be involved in a lot of conflict situations, and that these differences occur at work and in personal relationships.

This book teaches you how small modifications in how you communicate will affect the degree to which you actually contribute to conflict situations. If you change your communication ability, you can significantly reduce conflict around you.

With roots in psychology and psycholinguistics, this book is written in a style anyone can understand, with lots of examples. It explains what you need to stop saying, and how to replace confict provoking language. It is also short. You needn't spend days wading through complex explanations. About 100 tightly written, lean pages.

Download Now for $25.95

Cooperative Vs. Conflict-Provoking Communication
The Essential Difference: Cooperative Communication
The Psychology Beneath Cooperation & Confrontation
What Angers People Or Primes The Conflict Pump
Lack of Listening/Understanding
Less Than Communication
Communicating Mistrust
Violations of Conversation Rules
Blatant Generalizations
Power/Status-Based Communication
A Brief Conflict-Provoking Communication Self-Assessment
Conflict-Provoking Behaviours
Person Centered Comments & Criticism
Past Centered Comments
Guilt-Induction Attempts
Blaming Comments
Inappropriate Reassurance and Positive Thinking
Unsolicited Advice/Commands
Lengthy Attempts At Persuasion
Defensiveness-Causing Questions
Extended Attempts To Win
Mistrust Statements
Overstatements and Over-generalizations
Infallibility Comments (and qualification comments)
Histrionic Behaviour (Overdramatization)
Use Of Hot Phrases and Words
Words or phrases that suggest disinterest
Phrases that blame or imply blame or suggest ignorance
Absolute words
Phrases that suggest helplessness (brush-offs)
Phrases that have a threatening undertone
Phrases that challenge or dare
Use of Code Words and Innuendo
Passive-Aggressive Behaviour
...and much more

Works on Windows 95, 98, Me, 2000, NT, and XP

Download Now for $25.95